This privacy policy sets out how Affordable Auto and Truck Repair uses and protects any information that you give Affordable Auto and Truck Repair when you use this website. Affordable Auto and Truck Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Affordable Auto and Truck Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 8/25/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
what our customers say
We had driven down for several weeks from our home in NC in our Ford F-150 truck. Around noon on the Friday before labor day we got in the truck to run some errands and discovered the front passenger door would not latch when closed, the door just swung freely. We called every local Ford dealer only to be told that we could drop off the truck and they "might" be able to diagnose the problem by Tuesday or Wednesday - one said it would be 3 weeks before they could see us despite this obviously being a significant safety issue. We then called Affordable Auto Care - Troy was honest and said if we dropped it off, he would try to get it in that afternoon but couldn't promise as they were very busy. He committed that it would be looked at by Monday (Labor Day) and if possible fixed that day, but that would depend on what parts might be needed and if he could get them on Labor Day. Long story short, a part that he could only get from Ford was needed and they were closed on Monday. Troy got the part first thing Tuesday morning and had our door fixed by noon and all a very reasonable price. Throughout, Troy was calling to keep us updated on the issue, on the need to wait for the Ford to open to get the part. He even had someone waiting at Ford before they opened to get the part as fast as possible. All in all, excellent communication, superior service, and we had our truck fixed before any of the Ford dealers would have even seen it. We highly recommend bringing all of your auto/truck repair needs to Affordable Auto Care!
I brought in my newly purchased Nissan Leaf with an ABS light on. Not only did they diagnose the issue for FREE, but Sunny (sp) also spent time explaining the issues and provided helpful recommendations to get the necessary work completed. Honest, knowledgeable and they really do go the extra mile to make sure you get the best outcome, even if it's not at their shop. Thank you to the team for your help!
I first went to this shop when I had a check engine light on. Since then I have gone back numerous occasions when other things that I needed done on my car. It's so wonderful to find a shop that isn't out there to just take your money, but try to find a solution without digging a huge hole in your wallet! They don't just fix the problem but they listen to you and pay attention to what you have to say. Which is huge for me! They are fast, but efficient, friendly, knowledgeable, and definitely reasonable with Prices. I highly recommend this shop to anyone who is looking! Thanks for everything!
