We had driven down for several weeks from our home in NC in our Ford F-150 truck. Around noon on the Friday before labor day we got in the truck to run some errands and discovered the front passenger door would not latch when closed, the door just swung freely. We called every local Ford dealer only to be told that we could drop off the truck and they "might" be able to diagnose the problem by Tuesday or Wednesday - one said it would be 3 weeks before they could see us despite this obviously being a significant safety issue. We then called Affordable Auto Care - Troy was honest and said if we dropped it off, he would try to get it in that afternoon but couldn't promise as they were very busy. He committed that it would be looked at by Monday (Labor Day) and if possible fixed that day, but that would depend on what parts might be needed and if he could get them on Labor Day. Long story short, a part that he could only get from Ford was needed and they were closed on Monday. Troy got the part first thing Tuesday morning and had our door fixed by noon and all a very reasonable price. Throughout, Troy was calling to keep us updated on the issue, on the need to wait for the Ford to open to get the part. He even had someone waiting at Ford before they opened to get the part as fast as possible. All in all, excellent communication, superior service, and we had our truck fixed before any of the Ford dealers would have even seen it. We highly recommend bringing all of your auto/truck repair needs to Affordable Auto Care!
