Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 727-329-8728 or make an appointment online!
These guys are awesome. Polite, courteous, and honest! Kept me updated along the way. Highly recommend.
5 STAR and above! Affordable Auto and Truck Repair of Clearwater is fast, fair and an affordable auto shop. I took my car in for battery terminals replacement, and they were much cheaper than the car dealership I went to earlier this morning who quoted me, with at least $200 cost for parts and labor. I highly recommend this auto shop! They are very professional, knowledgeable, very helpful & honest. Final price was exactly as they said with no last minute or hidden fees. It's hard to find an amazing genuine mechanic/auto shop! Thank you again Affordable Auto and Truck Repair of Clearwater. I am a very very very happy customer who saved a lot of money. I am definitely coming back!!!
I found Affordable online threw a site that recommends repair shops in my area. I looked at some of the reviews & decided to try them with my cars overheating problem. After they checked my car out Troy called & let me know what the problem was & the cost to fix it. Since I'm on a fixed income & had just bought the car, I explained that it would take couple of days before I would have the funds available. Troy was very professional, polite, & shared empathy for the situation that the dealership that sold me the car had caused. I'm very happy that I decided to use this repair shop. I'm pleased with the repairs & that my car is drivable again. It is very refreshing these days to find a company that is professional, polite, & show empathy for a situation that may be very unpleasant. If you have mechanical problems with your vehicle & want to be treated like an intelligent person & not just a dollar sign, you need to call Affordable Auto & Truck Repairs. Troy, I would like to thank you & everyone that worked to get my car back on the road. I will definitely be referring family & friends to you. I did compare cost with other shops in the area & Affordable was around the same cost, & definitely less than a dealership. This is my forever auto repair company. 04/05/22 update from original post. I had to call my friends at Affordable again. Per my first post I have to say nothing has changed. They are still my 5 Star auto repair shop, and I will take my car to no one else. Thanks guys, keep up the great work.
Great customer service, first time called here and was very friendly and welcoming. Will inspect brakes for free then quote. I'm heading down there tomorrow morning and will update my review. So far FANTASTIC!
Affordable Auto did an outstanding job remaining transparent and providing great communication and service!! I would highly recommend this shop to anyone looking for dealer quality work for half the price. They also went out of their way to help me deliver a gift to my friend that lives locally. Thank you!! : )