- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
I recently had a serious emergency with my Toyota tundra and the dealership really lied to me and try to take me for a ride almost $5000 until I found Affordable Auto they checked everything out so many things were over embellished from the dealership and or just a straight lie. They saved me $3000 plus I got brakes out of it as well as the things that needed to be fixed so I'm pretty happy and they've been very very responsive and have checked on me after service to make sure I'm happy with everything really means a lot that they follow up definitely will recommend this place to anybody.
The guys who work here are great at what they do. I came to them to get my compressor fixed under my car dealership warranty. Troy took care of the entire thing & even spent hours on the phone negotiating with my warranty company to make sure that I had the most affordable price & my car back as soon as possible (as he knows I have children & need a vehicle) They even threw in a desperately needed free oil change. I can't thank them enough. This is my new favorite spot to take my car & I will be recommending all of my friends & family to come here. Thank you so much to this crew for fixing my AC in the middle of summer!
These guys are awesome. Polite, courteous, and honest! Kept me updated along the way. Highly recommend.
5 STAR and above! Affordable Auto and Truck Repair of Clearwater is fast, fair and an affordable auto shop. I took my car in for battery terminals replacement, and they were much cheaper than the car dealership I went to earlier this morning who quoted me, with at least $200 cost for parts and labor. I highly recommend this auto shop! They are very professional, knowledgeable, very helpful & honest. Final price was exactly as they said with no last minute or hidden fees. It's hard to find an amazing genuine mechanic/auto shop! Thank you again Affordable Auto and Truck Repair of Clearwater. I am a very very very happy customer who saved a lot of money. I am definitely coming back!!!
I found Affordable online threw a site that recommends repair shops in my area. I looked at some of the reviews & decided to try them with my cars overheating problem. After they checked my car out Troy called & let me know what the problem was & the cost to fix it. Since I'm on a fixed income & had just bought the car, I explained that it would take couple of days before I would have the funds available. Troy was very professional, polite, & shared empathy for the situation that the dealership that sold me the car had caused. I'm very happy that I decided to use this repair shop. I'm pleased with the repairs & that my car is drivable again. It is very refreshing these days to find a company that is professional, polite, & show empathy for a situation that may be very unpleasant. If you have mechanical problems with your vehicle & want to be treated like an intelligent person & not just a dollar sign, you need to call Affordable Auto & Truck Repairs. Troy, I would like to thank you & everyone that worked to get my car back on the road. I will definitely be referring family & friends to you. I did compare cost with other shops in the area & Affordable was around the same cost, & definitely less than a dealership. This is my forever auto repair company. 04/05/22 update from original post. I had to call my friends at Affordable again. Per my first post I have to say nothing has changed. They are still my 5 Star auto repair shop, and I will take my car to no one else. Thanks guys, keep up the great work.