- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
what our customers say
This is the third time, we have used Affordable Auto and Truck Repair. They are honest. After looking over our vehicle, they told us what needed to be repaired. They did not try to add items, or get money for repairs that were unnecessary. They were very efficient, and on point with price and completion. We highly recommend and will continue to use this company.
I recently had a serious emergency with my Toyota tundra and the dealership really lied to me and try to take me for a ride almost $5000 until I found Affordable Auto they checked everything out so many things were over embellished from the dealership and or just a straight lie. They saved me $3000 plus I got brakes out of it as well as the things that needed to be fixed so I'm pretty happy and they've been very very responsive and have checked on me after service to make sure I'm happy with everything really means a lot that they follow up definitely will recommend this place to anybody.
The guys who work here are great at what they do. I came to them to get my compressor fixed under my car dealership warranty. Troy took care of the entire thing & even spent hours on the phone negotiating with my warranty company to make sure that I had the most affordable price & my car back as soon as possible (as he knows I have children & need a vehicle) They even threw in a desperately needed free oil change. I can't thank them enough. This is my new favorite spot to take my car & I will be recommending all of my friends & family to come here. Thank you so much to this crew for fixing my AC in the middle of summer!
